Business Continuity


Most of today's business happens online. But what if the network goes down? An effective backup strategy isn’t just a best practice; it can also mean the difference between business continuity and shutting down operations. Although the reasons behind a network failing can widely vary from hardware failure to human error, cyber attacks or even natural disasters, the result remains the same: inevitable and costly downtime. In fact, estimates of downtime costs vary from US$ 500 per hour for a business with a few employees sitting idle to US$ 100,000 per hour when loss impacts customer transactions, business logistics, and other business aspects.
Armed with our alternative hardware knowledge, cloud and virtualization expertise, and a proven track record, we can help you avoid such tragic scenarios by drafting an effective Business Continuity Strategy that ensures your online touchpoints and operations stay up and running, regardless of network failures.

1. We help you identify and assess risks.
2. We develop a detailed business impact analysis report.
3. We set detailed policies and standards.
4. We create backup plans.
5. We test contingency solutions to ensure their effectiveness.
6. We assist you in measuring performance and updating your strategy.

At PROACTIVE ITS, we work with management, department heads, process owners, and other key stakeholders to build a comprehensive disaster recovery and business continuity program. Our services include:
• Project Management
• Risk Analysis & Review
• Business Impact Analysis
• Recovery Strategy
• Plan Development
• Testing & Exercising
• Program Management



Every Business Continuity Strategy requires a Business Continuity Plan (BCP) in which clear steps and procedures are detailed to guide your steps following a sudden service disruption.
BCPs are an essential tool of business adaptation and risk management. At PROACTIVE ITS, our professionals focus on developing integrated business continuity plans, response strategies, and recovery and resumption plans, while also documenting detailed procedures in order to ensure the sequential resumption of critical systems. Moreover, we design and conduct efficient tests to make sure our plans and business continuity programs deliver as per set objectives.

What are the 4 main objectives of a BCP?
1. Keep operations running in the context of a sudden or planned disruption
2. Ensure that the business has access to applications regardless of local failures
3. Ensure disaster recovery by maintaining a backup data center in a different location
4. Minimize the impact of downtime and disruptions on your essential services

What does a BCP include?
• Backup plans for every affected aspect of your business
• A comprehensive checklist of supplies, equipment, data backups and backup site locations
• A disaster recovery plan for handling networks, servers, personal computers and mobile devices' disruption
• A list of plan administrators, emergency responders, key personnel and backup site providers with their contact details
• Details on sustaining business operations during short and long-term service disruptions
• Methods of reinstating office productivity
• Manual workarounds until digital operations are restored
• A cyber-resilience strategy to counter digital risks, vulnerabilities, attacks and failures